Gforce Performance Chip
Reviews and Complaints
www.gforcechips.com
Atiana Qxd
Missleading and rude
I purchased a chip from g-force and the instruction that came with the product are not for my application. Will not work on my 1997 jeep wrangler, I phoned the customer assistance line and was spoke to very rudely and the representative for the company, John hung up on me. He would not talk to me at all. Stated he was a hour behind (his workload) and did nothing at all for helping me. This is the worst company I have ever delt with and feel the company is ripping people off. Nothing good to say about g-force. RECOMMEND NOT DOING BUSINESS WITH THIS COMPANY
1 comment
Anonymous
RUDE AT G FORCE
After trying to install, phone from my cell, spoke to Clay took 3 trys to get the correct wiring diagram for VW. Still nothing like my car. So I took it to a pro dyno performs shop, who told me why would I want to install this garbage. If they were to install it where Gforce is stating it would have to have more than 2 wires & yes it would not give more power or save gas......so we called back to get the the RMA, Robert told my husband that he is totally uneducated & hung up on him, I called & he hung up on me told me Canadians can't call & to read the website, doesn't say anything like that in return policy..does anyone know who owns this piece of *** so called company??
Loss:
$200
2 comments
steve s Kxf
Gig Harbor, Washington
GForce Performance Chip Co.---no return policy
Please be wary of this company because I went to their website and reviewed their product. Right on the front page is says it has a no question, 100% cash return policy which made me feel good about trying their product. As it turns out, I changed my mine after reading the installation instructions and talking with my son. I purchased the GForce chip in mid November and contacted them today stating that I wanted to return their item unused and receive full payment. They told me that I should have read in their terms section that their guarantee is only for 14 days after you receive the item....not after you install the item. I feel that this is very deceptive and apparently there are a number of dis-satisfied customers.....Please be wary of this company....I have no idea if the product works, but the service dept. doesn't care!! steve
Loss:
$75
1 comment
Ginette Rmi
Denver, Colorado
Rip off
I ordered the chip and when it came i went to my dodge dealer and asked where od i put the chip and was told it don't work on the truck. I returned it to gforce and the refund was $ 18.24 short and the company said i am lucky i got anything from them. I think this product is nothing but a rip off and don't think it even works. This company has a great way to make money and don't have to have a produc't even think about that they have to prove any thing. Do't work.n't even think about getting this chip it don
Loss:
$70
1 comment
Anonymous
Houston, Texas
Gforce Performance Chip is a rip off !!!!!!
I purchased the so called chip..which is nothing more than a resistor....that sends fake info to computer in vehicle....this can cause damage to your motor and even computer.....I never installed it on my car a 2004 C5 Corvette.....paid $79.00 with shipping fees.....recieved $51.75....Back.... not counting paying for shipping fees back...so I still lost $20.00....think of how many people this happens too........Gforce does not make all of the different "chips".....someone should buy one and take it apart and post it on ytube.............BUYERS BEWARE !!!!!!! THIS IS A SCAM !!!!! ALSO THE FULL REFUND !!!!!!!!! TELL EVERYONE !!!!! GFORCE PERFORMANCE CHIP IS A SCAM/RIP OFF !!!!!!!!!!!!!
Loss:
$20
2 comments
Kjerstin Xuv
Prescott, Arizona
Mrs
I to bought a GForce Clip based on their advertisement.... however once we got it - I also checked further on websites and discovered this one - so naturally I was skeptical about installing it on 2007 Corvette. So I called them to get a RMA number and told them our concerns after reading what others had said. They were very RUDE and condescending!!!! However they did comply and give me a number. I sent it back that day along with a tracking number.... They said it would be 14 days to refund a credit.... and today found they had only credited $51.75... instead of the $69... But when I called and spoke with "JOHN" he said because we had not installed it and given it a chance they ALSO CHARGE A 25% restocking fee.... The are the most RUDE and UNPROFESSIONAL company that I have dealt with in a long time --- and at 70+ -and owning our own business, we've had our share of nasty people - but this company has them all beat.... so please BEWARE.
Loss:
$29
2 comments
Jason F Yrw
Washington, District Of Columbia
GFORCE CHIPS RIPPED ME OFF...NOTHIN BUT LIES, RUDENESS, AND SO NONPROFESSIONAL
its all bs..i dnt think their company even doesnt even exist..look it up in google maps like i did go to (contact us) on their site to get the address; WONT FIND IT..they say each chip is TUNED to your specific car but when you get the product you have to drive 100 miles for the chip to "learn your car" as its stated in the instructions..bs..speaking of that..one guy( Harold Peterson, Georgetown, KY)in their testimonials said "got the chip installed in less than 30 minutes. Eagerly I fired up my car and took my car out for a test drive. I could feel a difference right away"..what happened to the 100 miles to learn your car huh..the testimonials are most likely their employees making up fake storys and customers..and the fact that they have almost every car in the world to choose from in their list is such bs.. Bugatti, Enzo Ferrari,do you think these cars would ever need something so inferior to their ECU..or why would the owners($$$) purchase something like that..i doubt this chip is even compatible with these cars or with a 1970 chevy monte carlo..
4 comments
lemur
Miami, Florida
G force performance chips
I purchased one of their products for my auto. After a week or so I noticed no difference but the car running rough and shifting rough. I called to get a rma to return the product and the people on the phone were as rude and abusive as you could get !!!! Once they say what they have to they hang up the phone. Everything to return this is done by email only. Terrible customer service and the product does not work...Do not purchase from this company. I have never been treated from a company like these people do, seems like a one man operation!!!
Loss:
$69
1 comment
Luckyseven
Boise, Idaho
Gforce chips
Stay away from this company. They took over 5 months to ship. Customer service is terrible. It appears to be a 1 man show that is pretending to be a large company. He is the guy that answers the phone and responds to emails. Terrible company. Next step is to report him to better business bureau. Also worth posting on various boards to try and shut this guy down. Stay away stay away stay away stay away stay away stay away stay away stay away stay away stay away stay away stay away stay away stay away stay away stay away. That clear enough?
Loss:
$69
1 comment
Dale W Ooe
Richardson, Texas
Gforce performace chip company
I ordered a Gforce performance chip for my 1999 Isuzu Amigo 3.2L V 6, then decided not to install it due to many complaints Ive read. After several e-mails to Terry the sales manager I was told to send it back using my order number as the return number. I never opened the package, and sent it back. They had it within 7 days. Then after about 10 more days they finally did refund my CC. But the sting is out of $74.95 I paid , I only got $51.00 back on my card and i paid the shipping back. So let me get this straight, if you install it and use it and dont want it due to poor performance you can get a full refund less the shipping of $5.95, if you can some how get it back to them within 14 days. But if you dont use it, dont open it and get it back within a week Gforce bangs the customer a full 25% less the shipping also. Im sorry I own a small motorcycle parts company and this is a rip off and i think the way they make allot of their money on this bogus product. They have the brand new un-opened part back and $17.00 of my purchase. Stay away from this company !
2 comments
Stephen M Jwb
Las Vegas, Nevada
GForce Performance Chips- Hype, Rude, Untimely, Unprofessional
I have never dealt with a company that was as unprofessional, rude and downright abusive to it's customers, as they were to me. The initial problem arose when after 2 weeks I had not received the performance chip that was ordered for my car. there website promotes in several prominent places,..Same Day Shipping. Ordinarily, with companies, that means they ship the product they same day the order was placed. Not So with this company. After waiting 2 weeks the 1st phone call ended with a gentleman in customer service, telling me it shipped out 2 days ago and hanging up the phone abruptly, no explanation, no thanks for calling, no offer of a tracking number. I wasn't even given the opportunity to ask his name, or why it had taken so long to be shipped. Feeling like a total inconvenience for even calling, my 2nd encounter was a result of immediately emailing their customer service dept to make them aware of this rude and unprofessional customer service agent, only to receive the excuse that they were wholesalers and that I was purchasing a $399 chip for $70...so the implication was that for a discounted product,..unprofessionalism and rudeness was OK. In a subsequent email, I asked for some names of retailers that sold their chips for $399,...that question remains unanswered. After another week goes by, still no chip, I call back to inquire. The saqme rude gentleman answers the phone, interrupting my every word. This time I'm informed that it was just shipped out. I was barely able to get in my question about "Same Day Shipping", only to be informed that if I had read the "Terms and Conditions",...same day shipping meant they shipped the same day the chip is fabricated..which obviously has nothing to do with when the order was placed. Well, fast forward 3-1/2 weeks, the car has since been sold ...I o longer need this specific chip,,,and can only imagine what an ordeal it is going to be to return their product under their "No Questions Asked, Unconditional Satisfaction Policy". That is, if I ever receive it to begin with. My conclusion is, their website, the $399 retail price, their customer service policy and last, but not least, their "Same Day Shipping Policy is nothing but "FLUFF" & "EYE CANDY"
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As per instructions, the primary way to get a diagram that is specific for your vehicle, is to email techsupport@gforcechips.com directly. They can help immediately take care of your request. We do assist with tech over the phone on Friday afternoons between 3-5 PST for those customers without internet access.